Why Join MRA

Why Should I Join MRA?

  • Shared information – quarterly retail statistics and related surveys.
  • Raise the standard of service excellence from MRA’s flagship programme, “MRA’s Race to the Top – Mystery Shopper Programme”, as well as in the FAPRA Awards.
  • Improve business decisions via access to local and international studies, talks and presentations.
  • Opportunities for networking, both locally and internationally.
  • Participation in international trade fairs and conventions for new business ideas and ventures.
  • Involvement in joint consultation with Ministries and government bodies to resolve and accelerate economic and business interests.
  • Enhance knowledge and skills through training workshops, seminars and development programmes.


How Can MRA Help My Business?

  • Where there are matters that affect the retail industry, MRA will represent members to address concerns with various respective Ministries, local and municipal councils and related government bodies via meetings, dialogues and submission of memoranda and proposals.
  • Your outlet will benefit from “MRA’s Mystery Shopper Programme”. Should you participate, as it will help to enhance your business outlets retail services from feedback given by the judges who are experienced retail practitioners.
  • If your outlet plays music, you will get special preferential rates for payment on music copyright license fees through our joint-agreement with Music Rights Malaysia Berhad (MRM).


MRA has been working closely with the Ministries and Government authorities to deliberate the issues and concerns of the industry:

i. Ministry of Domestic Trade and Consumer Affairs (KPDNHEP)

ii. Ministry of Tourism, Arts and Culture (MOTAC)

iii. Ministry of Finance (MOF)

iv. Ministry of Human Resources (MOHR)

v. Ministry of Energy, Science, Technology, Environment & Climate Change (MESTECC)

vi. Bank Negara Malaysia (BNM)

vii. Malaysia Productivity Corporation (MPC)

viii. Malaysia Competition Commision (MyCC)

ix. Department of Labour (JTK)

x. Department of Skills Development (JPK)

xi. Department of Statistics Malaysia (DOSM)

xii. Malaysia Tourism Promotion Board

xiii. Human Resources Development Fund (HRDF)

xiv. Intellectual Property Corporation of Malaysia (MyIPO)

xv. Companies Commission of Malaysia (SSM)

xvi. Kuala Lumpur City Hall (DBKL) & municipals in Selangor


MRA is also working closely with affiliated associations and industry-related stakeholder associations:

i. National Chamber of Commerce and Industry of Malaysia (NCCIM)

ii. Associated Chinese Chambers of Commerce and Industry of Malaysia (ACCCIM)

iii. Malaysia Shopping Malls Association (PPKM)

iv. BBKLCC Tourism Association Kuala Lumpur.(BBKLCC)

v. Batu Road Retailers Association (BARRA)

vi. Federation of Sundry Goods Merchants Association of Malaysia (FSGMAM)

vii. Malaysian Association of Hotels (MAH)

viii. Malaysian Association of Hotel Owners (MAHO)

ix. Malaysia Budget Hotel Association (MyBHA)

x. Malaysia Convention & Exhibition Bureau (MyCEB)

xi. Business Events Council Malaysia (BECM)

xii. Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS)

and many more


Let us know if you have any enquiry or question about us. We’ll try our best to help you.

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